A technical guide that outlines policy and system design strategies states can use to reduce procedural terminations when implementing Medicaid work reporting requirements.
This resource provides state agencies and their implementation partners with context on how and why to conduct a Digital Identity Risk Management (DIRM) process, as well as a new spreadsheet-based tool to guide agency teams through the process.
This issue brief examines how limited English proficiency creates barriers to enrolling in and accessing Medicaid and CHIP, and how states provide language access services to address these challenges.
While most states provide basic digital accessibility, this review warns that persistent gaps in language services and disability accommodations create significant barriers for enrollees as pandemic-era Medicaid protections expire.
This report analyzes how SNAP households redeemed their benefits in FY 2022, examining transaction frequency, benefit exhaustion timing, store types, online purchasing, and the effects of pandemic-related policy changes.
A public event that explored workers’ real-world experiences with unemployment insurance systems, focusing on barriers, inequities, and policy insights from their perspectives.
This research article explores how framing income eligibility guidelines in either dollar amounts or as a percentage of the Federal Poverty Line (FPL) affects public attitudes toward program access and administrative burdens in Medicaid and SNAP.
This communications workplan provides a strategic framework for state Medicaid agencies to manage outreach and engagement ahead of the January 2027 implementation of Medicaid work reporting requirements.
This report evaluates the effectiveness and implementation of a generative AI-powered assistive chatbot designed to help caseworkers navigate complex public benefit programs like Medicaid and SNAP.
This presentation focuses on data-driven and analytic strategies for identifying and verifying medical frailty exemptions within Medicaid work requirements.
This report poses the question of whether states are prepared to meet the new Medicaid work reporting and renewal mandates introduced by HR 1, given ongoing strain from the post-pandemic “unwinding.”
