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How Digital IDs Can Transform Government Services
Governments around the world are digitizing how they deliver services to citizens. And yet, without a secure and reliable way for people to prove their identity online, digital transformation efforts face a considerable barrier. This panel discussion, hosted by the Information Technology & Innovation Foundation (ITIF), focuses on the potential benefits and concerns surrounding digital ID and identity proofing technology as well as the legal and technical barriers for use.
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2024 Edition: Account Creation and Identity Proofing in Online MAGI Medicaid Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.
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DHS Biometric Technology Rallies
The Department of Homeland Security's Biometric and Identity Technology Center (BI-TC) has hosted Biometric Technology Rallies to test new and emerging biometric technologies since 2018. This website hosts information about the 2022 and 2023 rallies.
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Better Identity at Five Years: An Updated Policy Blueprint and Report Card
In 2018 the Better Identity Coalition released a Policy Blueprint outlining five key initiatives that to solve the majority of America’s challenges in the digital identity space. This report from 2024 grades progress on each of the original Blueprint’s five key initiatives – as well as the 19 items that were contained in the “action plan” to support those initiatives.
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Prototyping a document management system for future emergencies
Research from the Department of Labor shows that document management systems reduce barriers for claimants and help states be more efficient. With additional improvements and investment, these systems can be even more effective in serving the public and reducing backlogs in times of crisis.
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Combatting Identity Fraud in Government Benefits Programs
This post argues that for the types of large-scale, organized fraud attacks that many state benefits systems saw during the pandemic, solutions grounded in cybersecurity methods may be far more effective than creating or adopting automated systems.
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Digital Authentication and Identity Proofing in Unemployment Insurance (UI) Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP)applications, and unemployment insurance applications. This page includes data and observations about authentication and identity proofing steps specifically for online unemployment insurance applications.
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Digital Benefits Network Quarterly Call: What’s Next for Digital Identity in Public Benefits?
During the call, we heard from two speakers: April Dunlap, Policy Administrator for Arizona’s Department of Economic Security and Professor Michele Gilman, Venable Professor of Law and Associate Dean for Faculty Research and Development at the University of Baltimore School of Law.
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Removing Barriers to Access From Remote Identity Proofing
Improving online access to SNAP and Medicaid requires simplifying account creation, reducing password barriers, and enhancing user-centered design.
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Digital Identity Community of Practice 2025 Q2 Meeting: Client Support Models in Digital Identity
The Digital Benefits Network's second Digital Identity Community of Practice quarterly call centered exploring client support models in digital identity and an update on the Balance ID project.
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Decoded: Digital Identity in Public Benefits (Webinar)
In this webinar, the Center on Budget and Policy Priorities and the Digital Benefits Network explored key terms related to digital identity, and provided ecosystem-level context on how authentication and identity proofing may show up in the online benefits experience and impact clients.
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Enterprise Single Sign-On Playbook
The Enterprise Single Sign-On (SSO) Playbook is a practical guide to help federal agencies implement or modernize an SSO service for federal employee access to government applications.