This report outlines how the New Mexico Human Services Department (HSD) and Department of Health (NMDOH) are working to maximize WIC participation among SNAP families through automated referrals and streamlined application and enrollment across agencies.
American Public Human Services Association (APHSA)
This playbook outlines the ways Community Action and human services agencies worked together to meet the pandemic challenge—what worked well, obstacles and difficulties, and lessons learned to inform the path forward, partnering to achieve a more equitable recovery. It also explains how communities have leveraged opportunities to partner on approaches that hold the promise of deeper, longer lasting changes for families—work shaped by families’ wishes and strengths and designed to advance both family-level and systems-level change.
American Public Human Services Association (APHSA)
This report outlines how the Mecklenburg County Department of Social Services (DSS) is leading an initiative to coordinate nutrition supports across government and community partners to streamline access to resources that improve food security for families in Mecklenburg County. Through this project, households experiencing food insecurity will not only have a better understanding of the resources and services available to them, but also will find it easier to apply for public benefit programs.
American Public Human Services Association (APHSA)
The Hawai‘i Department of Human Services (DHS), in partnership with the Hawai‘i Department of Health (DOH) and the Children’s Healthy Living Center of Excellence (CHL Center) at the University of Hawai‘i at Mānoa, is building foundational capacity to share and analyze administrative data across the SNAP (Supplemental Nutrition Assistance Program) and the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). This groundwork will enable Hawai‘i to increase access to nutrition support programs, in alignment with Hawai‘i’s ‘Ohana Nui framework, which aims to dismantle intergenerational poverty.
American Public Human Services Association (APHSA)
This report outlines how the New Jersey Department of Human Services’ Division of Family Development (DFD) and the Department of Health (NJDOH) are increasing SNAP & WIC co-enrollment through data sharing, outreach, and systems integration.
American Public Human Services Association (APHSA)
The Supplemental Nutrition Assistance Program (SNAP) is well known for providing nutrition support for individuals and families with low incomes. The lesser-known SNAP Employment and Training Program (SNAP E&T) helps eligible participants develop skills to achieve economic mobility. SNAP E&T provides employability assessments, training, case management, transportation, child care and other services and supports to help participants attain sustainable employment. State legislatures have an opportunity to support economic recovery and decrease food insecurity among individuals and families by investing in the SNAP E&T program, including with American Rescue Plan Act (ARPA) funds.
American Public Human Services Association (APHSA)
This report outlines how the Michigan Department of Health and Human Services (MDHHS), in partnership with the Food Bank Council of Michigan (FBCM) and Michigan Department of Education (MDE), is deploying a three-pronged strategy to leverage data insights to systematically identify and eliminate gaps in access to nutrition supports among priority populations using food security map and closed-loop referrals.
American Public Human Services Association (APHSA)
Prior issues of Policy & Practice have introduced framing and what effective framing can do to make our shared narrative more productive and impactful. In this column, APHSA's President and CEO shares two framing strategies that can help us avoid the most common mistakes and produce more effective frames: Widening the lens and using numbers more effectively.
American Public Human Services Association (APHSA)
By taking on one or more steps to integrate benefits incrementally, on a small, more localized scale, benefits administrators can make progress towards improving resident and staff experiences. This guide outlines ideas for launching an integrated benefits application in stages, and strategies to pilot new tools.
This resource outlines strategies for cross-enrollment outreach, which can break down silos between programs and reach applicants who may be eligible for under-enrolled benefits programs.
The right tech frameworks can help organize and distribute accessible benefits information, both within your organization and beyond. This primer introduces two foundational software types that can support organizations that are committed to accessible benefits information: content management systems (CMS) and application program interfaces (APIs). It also provides examples of how one local government leveraged these tools to improve services and workstreams.
While some approaches to benefits integration use technology to improve processes and user experience, other approaches rely less on technology or datasets and more on improving frontline staff’s knowledge and capacity. The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.
