Library
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Diversity, Equity + Inclusion Strategies to Support Young People’s Access to Public Benefits
The report identifies strategies to improve young people's access to public benefits, including targeted outreach, benefit navigation, partnerships, eligibility expansion, and administrative efficiency.
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Change Management Crafting Digital Policy in the Open in British Columbia: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with two staff members from the Digital Office—Director of Digital Strategy Amy Kirtay and Team Lead Annie Goodwin, to learn more about the Government of British Columbia's Digital Code of Practice.
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Policy Navigating the Patchwork of State Paid Family and Medical Leave Programs
While millions of workers have gained access to PFML, the lack of uniformity in mandatory PFML programs created a growing patchwork of state laws, differing on nearly 30 policy components across four key areas: substantive benefits, financing, eligibility, and administrative requirements.
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Human-Centered Design Tackling the Time Tax: How the Federal Government Is Reducing Burdens to Accessing Critical Benefits and Services: 2024 Edition
OIRA publishes an annual progress report on the burden reduction initiative, summarizing initiatives across all of government, and providing in-depth case studies of various burden reduction efforts, including their impact on individuals, families, and small businesses.
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Policy Measuring psychological burdens in access to U.S. social programs
This report contributes to the quantitative measurement of psychological burdens by examining a case study of a single social program: the Supplemental Nutrition Assistance Program, by considering new quantitative measures of the psychological burdens faced by SNAP applicants.
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Digitizing Policy + Rules as Code MyFriendBen Demo at the Cross-Sector Rules as Code Roundtable
MyFriendBen.org leaders demo their new Colorado benefits eligibility tool in a February 2024 webinar.
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Policy Evaluation of the USDA Summer EBT Demonstrations: Lessons Learned From More Than a Decade of Research
FNS conducted evaluations of multiple pilot programs to strengthen access to food during the summer when school is out of session. Evaluations found that Summer EBT reduces childhood food insecurity by a significant amount, including the most severe form of food insecurity; some eligible households do not redeem some or any of their benefits; and parents and caregivers have positive opinions of Summer EBT.
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Summer EBT Outreach Toolkit
This toolkit helps implementing agencies (as well as other stakeholders and partners) promote the Summer EBT program, also known as SUN Bucks. These resources can help ensure families know about the new program and understand how to use their benefits.
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Diversity, Equity + Inclusion System Alignment for Young Families: Shifting Human Services to Improve Well-Being for Parents Under 24 and Their Children
Building on previous work to develop a roadmap for system-level change to better support young families, the System Alignment for Young Families Learning Academy (SAYF) set out to support cross-systems teams from state and local human services agencies in establishing a System Alignment Plan (SAP) to support young families.
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Summer EBT Implementation Toolkit
The following documents serve as a resource to assist states, tribal organizations, and territories in preparing to implement Summer EBT in 2024.
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Communications Plain Language: Foundations 101 Webcast
This is a video recording of a NASWA Feb 2024 webinar on plain language presented for UI state leaders. Slides are also available.
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Summer EBT Playbook
Playbook to implement a human-centered Summer EBT program in 2024 and beyond.