Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Policy Tackling the Time Tax: How the Federal Government Is Reducing Burdens to Accessing Critical Benefits and Services
This report summarizes progress made with agencies and members of the public to identify and reduce burdens that individuals, families, and small businesses face every day when interacting with government programs.
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Talent + Hiring Managing Director – City Design Studio
Job description for the City of Tulsa, OK Managing Director - City Design Studio role
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Data Hawai’i Coordinating SNAP and Nutrition Supports Demonstration Project: Thriving Children Strong Families Project White Paper
This white paper documents Hawai'i's journey and lessons learned from their 18-month Coordinating SNAP and Nutrition Supports project which laid the foundation for interagency data-sharing and built capacity to analyze administrative data across nutrition programs--specifically SNAP and WIC.
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Data Hawai’i SNAP-WIC Data Sharing Framework
This artifact documents Hawai'i's SNAP-WIC data sharing framework developed in their Coordinating SNAP & Nutrition Supports project
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Data Hawai’i Thriving Children Strong Families Project Glossary
The Hawai'i Thriving Children Strong Families Project Glossary is a tool used to promote common understanding of core business concepts or terminologies used by the Department of Human Services' SNAP office and the Department of Health's WIC team to improve cross-program coordination and support SNAP-WIC data sharing across agencies.
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Data Hawai’i SNAP-WIC Data Sharing Memorandum of Agreement
This MOA outlines Hawai'i's legal data sharing agreement between the Women, Infants and Children Services Branch of the Department of Health (DOH/WIC), and the Benefit, Employment and Support Services Division of the Department of Human Services (DHS/BESSD) to exchange SNAP and WIC data.
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Policy Analysis TANF Data Collaborative Pilot: Analytical Tools for Education and Employment Services in Virginia
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
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Communications FCC Training on Public Benefits Texting
Federal Communications Commission present on how state and local agencies can legally use SMS messaging to engage with public benefits applicants and recipients, including compliance with the Telephone Consumer Protection Act (TCPA).
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Diversity, Equity + Inclusion Mass Layoff in Maine: Lessons Learned from the Maine Department of Labor and Peer Workforce Navigators
This report explores the Maine Department of Labor’s (MDOL) remarkable response to this layoff through collaboration with the Peer Workforce Navigator project—a coalition of community-based organizations in partnership with the MDOL—which made a huge difference in the lives of these laid off workers. The report also examines aspects of the state’s unemployment insurance (UI) system that might be improved to account for similar situations in the future.
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Communications DA 23-62: FCC Declaratory Ruling on Telephone Consumer Protection Act of 1991 for Medicaid
Ruling from the FCC granting the U.S. Department of Health and Human Services (HHS) to confirm that federal and state governmental agencies working in conjunction with local governments, governmental contractors, and managed care entities acting under contract with state governments may, under certain circumstances, make autodialed and prerecorded or artificial voice calls or send autodialed text messages to raise awareness of the eligibility and enrollment requirements for these governmental health care programs without violating the Telephone Consumer Protection Act (TCPA).
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Unemployment Insurance Technology Modernization Quarterly Roundup
This quarterly research update aims to highlight key learnings related to improving unemployment insurance (UI) systems in the areas of equity, timeliness, and fraud, and monitor for model UI legislation and policy related specifically to technology. Subscribe to receive future editions.
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Digital Identity Project Snapshot: Cal-ITP Eligibility Verification for Transit Benefits
The California Integrated Travel Project (Cal-ITP) simplifies transit benefits eligibility by developing the Benefits App, which uses Login.gov to securely verify age-based discounts for public transit riders. The project aims to create a standardized, interoperable system for verifying transit benefits, improving accessibility for low-income and special groups while reducing administrative burdens for transit agencies.