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Design Kit: The Human-Centered Design Toolkit
IDEO’s Human-Centered Design Toolkit lays out how and why human-centered design can impact the social sector.
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Senior User Experience (UX) Specialist
This is a job description for the role of Senior User Experience (UX) Specialist from the Ontario Digital Service (ODS).
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Research and Evaluation Practice Lead
This is a job description for the role of Research and Evaluation Practice Lead from the City of Philadelphia.
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Service Design Strategist
This is a job description for the role of Service Design Strategist from the City of Philadelphia Office of the Chief Administrator (CAO).
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Customer Experience Architect
This is a job description for the role of Customer Experience Architect from the State of California.
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Tips for capturing the best data from user interviews
In this blog post, we’ve detailed some of the steps we take to help capture the best data possible when conducting interviews. This post is intended as a guide for people who need to conduct user interviews and for people simply curious about how we work.
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Interaction Designer
This is a job description for the role of Interaction Designer from the City of Austin.
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Michigan UIA Design Directives and Principles
Two-sided notecard shared with the entire UIA agency with a message uplifting these tenets in service to Michigan workers and employers.
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Senior Research Designer
This is a job description for the role of Senior Research Designer from the City of Philadelphia Office of the Chief Administrator (CAO).
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Senior Service Designer
This is a job description for the role of Senior Service Designer from the Canadian Digital Service (CDS).
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Visual Designer
This is a job description for the role of Visual Designer from the State of California.
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Head of User Experience
This is a job description for the role of Head of User Experience from the Commonwealth of Pennsylvania.