A reusable UI design template showcasing key interface patterns, components, and layout structures for the Seattle Next Move digital service to support consistent, user-centered design across screens.
A blog post highlighting how youth employment interns contributed to shaping and co-designing the Youth Connector project by leading research, feedback sessions, and design testing to ensure the platform reflects youth needs.
A case study describing how a 90-day generative AI (GenAI) pilot using Google’s Gemini tool was conducted across state agencies to assess productivity, creativity, and responsible use in government work.
Colorado Governor's Office of Information Technology (OIT)
This project portfolio page details a human-centered service design partnership with the Michigan Unemployment Insurance Agency (UIA) to revitalize and streamline the state's unemployment benefits system following crisis-level strain.
A four-part U.S. Digital Service blog series detailing how the federal “Birth of a Child and Early Childhood” Life Experience team used human-centered design to improve benefit access, peer support, and maternal mental health services for families with children ages 0–5.
This toolkit provides guidance to help states implement Medicaid Advisory Committees (MACs) and Beneficiary Advisory Councils (BACs) in accordance with new federal requirements designed to strengthen beneficiary input in Medicaid program oversight.
An on-demand webinar showing how counties can design, fund, and measure local wage boost pilots to strengthen the child care workforce and support economic participation.
This research paper examines how stigma shapes participation in U.S. social safety net programs and influences public support for benefit design and access.
DGN Spotlights highlight innovative digital initiatives transforming how the government connects with the public. This story explores Washington State’s Customer Portal, a platform representing a major step toward unifying digital service access across state agencies.
DGN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.
A visual journey map that outlines the end-to-end steps, roles, and decisions involved in procuring cloud migration support services for modernizing a legacy system.
