Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Improving Public Programs for Low-Income Tax Filers
To inform future efforts to bring more low-income tax filers into the tax system, this report focuses on the Volunteer Income Tax Assistance (VITA) program and investigates the challenges and opportunities to better serve the American people and improve the experience of tax filing.
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Human-Centered Design Toolkit for Helping States Implement People-Centered Pandemic EBT
With the extension and expansion of P-EBT during COVID and the Food and Nutrition Service releasing new guidance, states have an opportunity to effectively deliver essential resources to children and families. Code for America built this toolkit of resources to share recommendations and promising practices around the implementation of P-EBT and to support state agencies and partners tasked with the development of P-EBT programs.
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MNbenefits Demo Site
Demo website for MNbenefits, Minnesota's benefits application that allows applicants to finish an application in 20 minutes or less.
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Healing Policy Papercuts: Aligning small conflicts in application requirements makes public benefits easier to access
Integrating eligibility and enrollment benefits is an increasingly important undertaking for state governments around the country. However, states already in the process of integrating benefits are encountering an issue: differing and contradictory submission requirements dictated by the federal agencies running these benefits programs. Aligning these fragmented requirements is necessary to build a truly human-centered process for state benefits programs.
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GetYourRefund.Org: Free tax filing, made simple
GetYourRefund.org is an online portal by Code for America that helps low-income individuals claim thousands of dollars in tax credits, even after the traditional tax deadline has passed.
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A Playbook for Improving Unemployment Insurance Delivery
A playbook by New America describing lessons learned from past recessions, recent pandemic-inspired innovations, and complementary benefit spaces like SNAP and WIC.
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The Cash Assistance Implementation Playbook
The purpose of this document is to outline possible technical approaches to supporting a cash assistance program. The report aims to both capture individual approaches as well as overarching insights taken from across the approaches taken by different organizations.
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Human-Centered Design GetCalFresh Demo Website
Demo website for GetCalFresh—Code for America and the state of California’s efforts to simplify the SNAP application process.
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Human-Centered Design Keeping Students Fed in an Uncertain Back to School Season: What We Learned from P-EBT, and What Comes Next
Code for America describes its work building the P-EBT online application and the consulting it provided to 10 states regarding implementing the program in a quick, effective, and human-centered way. Despite herculean efforts among human services and education agencies to get P-EBT off the ground, there were a few key technological, operational, and logistical barriers that consistently got in the way and hampered a smooth rollout of the program across the country.
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Claim Your Child Tax Credit
Code for America’s simplified tax filing tool that allows users to claim their Child Tax Credit and any missing amount of their third stimulus payment.
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Human-Centered Design Pandemic EBT Policy + Delivery Memo
Policy memo by Code for America regarding how to deliver P-EBT benefits during the COVID-19 crisis.
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Accessibility Technology, Accessibility, and the Child Tax Credit
Code for America describes its work building GetCTC, an e-filer that allows people to file simplified tax returns as specified in the revenue procedure required for the Child Tax Credit.