Resource Digital Identity

Helping people access government services through Login.gov

This case study describes how Nava is working with the General Services Administration, Fearless, and the U.S. Postal Service to design, build, and deliver a new in-person identity verification service to nearly 20,000 USPS locations

The document is a case study detailing how Nava partnered with Login.gov to improve access to government services by streamlining and securing the authentication process for users.

It highlights the challenges of fragmented digital identity systems, the implementation of a unified login solution, and the resulting benefits of increased accessibility, security, and user trust in accessing federal services.