Resource Human-Centered Design

Helping More Than 1.3 Million Schoolchildren Access Pandemic EBT—in Just One Week

In response to the COVID-19 crisis, the federal government authorized a new emergency program, Pandemic EBT (P-EBT), to replace school meals with money for groceries while schools are closed. Code for America describes its efforts to launch an accessible, online P-EBT application under an accelerated timeline due to to immense demand caused by the pandemic.

Organization: Code for America
Author: Amanda Renteria
Published Year: 2020

The article describes how Code for America partnered with California to rapidly deliver Pandemic-EBT benefits to over 1.3 million schoolchildren in just one week during the COVID-19 crisis.

It highlights the use of human-centered design and agile technology to streamline benefit access, demonstrating the impact of digital solutions in addressing urgent public needs.