Resource Human-Centered Design Forms

FormFest 2024 Recap: Scaling Form Improvements in State Government

An event recap from one of FormFest 2024's breakout sessions featuring speakers from the State of Arizona and Massachusetts.

Organizations: Beeck Center for Social Impact + Innovation, Digital Service Network
Author: Neha Jampala
Published Year: 2025
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Scaling Form Improvements in State Government

This session from FormFest 2024 features Arizona’s form improvement capacity building initiative and Massachusetts’ form improvements that were a result of the Delivering a Digital-First Public Experience act.

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