Resource Human-Centered Design

Federal Customer Experience: OMB Has Taken Actions to Implement Cross-Agency Priority Goals

The 2021 President’s Management Agenda identified federal customer experience as a priority area for improvement. GAO was asked to review OMB and selected federal agencies’ efforts to improve federal customer experience.

Organization: U.S. Government Accountability Office (GAO)
Author: U.S. Government Accountability Office (GAO)
Published Year: 2024
View Source
Download Resource

The 2021 President’s Management Agenda identified federal customer experience as a priority area for improvement. GAO was asked to review OMB and selected federal agencies’ efforts to improve federal customer experience.

View Source
Download Resource

Share this Resource:

Related Tags

Select any of the tags below to find related results.

Authors

Benefits Program

Locations

Organizations

Produced By

Resource Formats

Service Delivery Areas

Topics

Related Content

More From The Library