Resource Digital Identity Identity Proofing

Biometric Identification Technologies: Considerations to Address Information Gaps and Other Stakeholder Concerns

Biometric identification technologies—such as facial recognition and fingerprinting—can affect underserved communities, including low-income and minority communities. GAO interviewed academics, advocacy groups, and technology experts to find out how.

The GAO report reviews biometric identification technologies, noting improved accuracy but ongoing concerns about bias, privacy, transparency, and systemic inequities, especially for marginalized groups.

It outlines five policy considerations—comprehensive evaluations, transparency, risk-based regulation, privacy laws, and better user training—and highlights both positive and negative stakeholder impacts, underscoring the need for careful oversight.