Artificial Intelligence in Public Services
This guide helps UK public bodies understand how to responsibly procure, develop, and use AI while meeting their legal duties to prevent discrimination and promote equality under the Public Sector Equality Duty (PSED).
The guide explains the benefits and risks of using AI in public service delivery, including how bias in data or design can lead to unlawful discrimination.
It offers practical guidance and a checklist for ensuring compliance with the Equality Act 2010 and PSED when implementing AI. It also includes examples of good practice and refers to supporting UK government frameworks on data ethics, transparency, and algorithmic accountability.
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