Artificial intelligence (AI) and accessibility
Best practices for procuring and developing accessible tools that utilize artificial intelligence (AI) and how to ensure that they are in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA.
This resource discusses how AI technologies — such as machine learning, natural language processing, and computer vision — can both enhance and hinder accessibility depending on how they are designed and implemented.
It outlines opportunities where AI can improve user experience (e.g., automated alternative text, speech recognition) while also highlighting risks such as bias, error rates, and exclusion if systems aren’t purposefully inclusive. The page offers high-level recommendations and links to accessibility standards to guide developers, procurement teams, and policy makers in evaluating AI tools through an accessibility lens for government websites and applications.
Share this Resource:
