A collection of tools to bring human-centered design into your project.
Use the Discover Methods to build context for the problem you’re investigating. Get to know your potential users better and understand your stakeholders’ main concerns. The work you do during this phase will inform everything that follows, so take your time.
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By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.