Organization: 18F
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Human-Centered Design
Gathering feedback with customer panels
To improve the .gov registrar, 18F and CISA created customer panels to gather feedback, opinions, and suggestions. Using a customer-centric approached enabled 18F and CISA to identify areas for improvement, build a product roadmap, and establish relationships with users.
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Talent + Hiring
Recruiter
This is a job description for the role of Recruiter from the 18F.
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Procurement
Testimony to the Michigan Senate Appropriations Committee on Technology Project Funding Appropriations
Waldo Jaquith from 18F gives testimony to the Michigan Senate Appropriations Committee on how to efficiently appropriate money to technology projects.
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Human-Centered Design
18F Folks: Adopting a new illustration library
This blog describes how 18F adopted a new illustration library (“18F Folks”) based on Open Peeps, to better represent diversity, context, and human experiences in their visual communications.
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Talent + Hiring
Product Director
This is a job description for the role of Product Director from the 18F.
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Talent + Hiring
Chapter Directors
This is a job description for the role of Chapter Directors from the 18F.
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Talent + Hiring
Consulting Software Engineer
This is a job description for the role of Consulting Software Engineer from the 18F.
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Talent + Hiring
User Experience Designer (IT Specialist)
This is a job description for the role of User Experience Designer (IT Specialist) from the 18F.
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Talent + Hiring
Cloud Consulting Technical Lead
This is a job description for the role of Cloud Consulting Technical Lead from the 18F.
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Talent + Hiring
Strategist
This is a job description for the role of Strategist from the 18F.
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Digitizing Policy + Rules as Code
Eligibility Rules: Reusable SNAP API
Github page with a reusable SNAP API from 18F’s Eligibility APIs project.
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User Research
Barriers to Government’s Adoption of User-centered Design — And How To Address Them
In this article we’ll provide an overview of four of the most common barriers heard, and how federal agencies might go about addressing them.