Intended Audience: State/Provincial Government: Executive Branch
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California Office of Data and Innovation: Legislative Report: July 1, 2022-July 1, 2023
This report highlights California's strides in modernizing state government through data-driven innovation, human-centered design, and strategic initiatives aimed at enhancing public services and equity.​
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Iowa Medicaid Enterprise Modernization Effort (MEME) Vendor Engagement Video
As a next step in Iowa's modernization effort, the MEME project released a video describing Iowa's proposed approach and next steps for the purpose of engaging with vendors. The video linked here provides additional information on the project's learnings so far.
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2024 Edition: Account Creation and Identity Proofing in Online Supplemental Nutrition Assistance Program (SNAP) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include SNAP.
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Education Forms From Preschool to College
This session from FormFest 2024 features the South Carolina Early Childhood Advisory Council’s work developing a single portal to integrate applications for publicly funded programs and services, and the office of Federal Student Aid’s work on the FAFSA form.
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Vermont: Piloting A Document Uploader For Benefit Eligibility
Nava built flexible and reusable software and design components to make it easier for Vermonters to access their benefits. These components support Vermont’s long-term vision of integrating eligibility and enrollment processes for all of the state’s healthcare and financial benefit programs.
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Friction! What Makes Getting Public Benefits So Hard and How Understanding Administrative Burdens Can Increase Access at BenCon 2024
Don Moniyhan shares specific burdens and how to measure their impacts.
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Using TANF Funds to Provide Cash to Families
This guide outlines how states can use TANF funds to provide direct cash assistance to families, particularly through flexible mechanisms like nonrecurrent short-term benefits (NRSTs).
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Digital Identity and Public Benefits: Announcing a New Research Agenda
An announcement about the Digital Benefits Network's new research agenda on digital identity in public benefits.
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Matching and Verifying Client Data Using Linkages Across Benefit
This resource provides examples and practical guides that explain how to use existing regulations and data sharing agreements to transfer client information or eligibility status between benefit programs.
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Executive Office of Technology Services and Security (EOTSS) Annual Report 2022: Digital and Data Services
This annual report details Massachusetts' strategic advancements in digital transformation, cybersecurity, and data services, emphasizing modernization efforts and enhanced constituent engagement.
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SNAP BBCE History
State broad-based categorical eligibility (BBCE) changes from 2010-2023
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Learning from Young Adults to Improve Public Benefits for All
This report explores how public benefit systems can better support young adults by addressing the barriers they face in accessing and maintaining vital services like SNAP, Medicaid, and WIC.