Intended Audience: State/Provincial Government: Executive Branch
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Executive Order No. 614: Establishing the Digital Accessibility and Equity Governance Board
Executive Order in the Commonwealth of Massachusetts establishing the Digital Accessibility and Equity Governance Board
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State of Oregon Government Artificial Intelligence Advisory Council Final Recommended Action Plan
This action plan outlines Oregon’s strategic approach to adopting AI in state government, emphasizing ethical use, privacy, transparency, and workforce readiness.
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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An Examination of Medicaid Renewal Outcomes and Enrollment Changes at the End of the Unwinding
There were over 25 million Medicaid disenrollments in 2023, but national enrollment remained significantly above pre-pandemic levels at over 56 million, with notable state-level variations and near-recovery of child enrollment.
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Does the Supplemental Nutrition Assistance Program Affect Hospital Utilization Among Older Adults? The Case of Maryland
Accounting for the strong effects of health care access, this study finds that SNAP is associated with reduced hospitalization in dually eligible older adults. Policies to increase SNAP participation and benefit amounts in eligible older adults may reduce hospitalizations and health care costs for older dual eligible adults living in the community.
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Coordinating SNAP and Nutrition Supports to Reduce Child Hunger; Illinois: Strengthening Connections to Nutrition Benefits for Children Through Improved Technology and Data Sharing
This case study highlights how Illinois is modernizing its student data infrastructure and interagency data sharing to increase access to SNAP and Summer EBT benefits for eligible children and families, particularly those facing systemic barriers.
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Identity Crisis: What Digital Driver’s Licenses Could Mean for Privacy, Equity, and Freedom
This report analyzes the rise of digital driver’s licenses (DDLs) and warns that, without strong safeguards, they could threaten privacy, civil liberties, and equitable access to identification.
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“It’s Like Night and Day”: How Bureaucratic Encounters Vary across WIC, SNAP, and Medicaid
This study examines how bureaucratic interactions differ among public assistance programs—WIC, SNAP, and Medicaid—highlighting variations in participant experiences and the psychological costs associated with each.
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Kansas’ Coordinating SNAP & Nutrition Supports Impact Report
This report highlights best practices and lessons learned from Kansas' partnership with Delivering Change to improve SNAP and WIC access in seven counties through innovative data sharing and targeted outreach.
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Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
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Digital Authentication and Identity Proofing in Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include TANF.
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Digital Authentication and Identity Proofing in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include WIC.