A FormFest profile highlighting how New York State’s design and technology teams are reimagining form creation through collaborative, human-centered design methods that simplify processes and expand participation.
During this event, researchers addressed questions with findings from data collected from state UI agencies across the country and focus groups with women who have experienced unemployment.
This communications workplan provides a strategic framework for state Medicaid agencies to manage outreach and engagement ahead of the January 2027 implementation of Medicaid work reporting requirements.
There were over 25 million Medicaid disenrollments in 2023, but national enrollment remained significantly above pre-pandemic levels at over 56 million, with notable state-level variations and near-recovery of child enrollment.
This report provides guidance on building equitable and user-friendly affordable housing portals, highlighting best practices from platforms like Bloom Housing and Housing Navigator MA.
A case study documenting how a human-centered claimant portal was developed for the New Jersey Department of Labor (NJDOL) to modernize unemployment insurance access using agile development and API technology.
As a part of Benefit Data Trust (BDT)’s Medicaid Churn Learning Collaborative, BDT has created a memo describing policy options and state examples for Medicaid administrators to reduce churn for non-MAGI Medicaid enrollees when the federal public health emergency ends.
Tech Talent Project has partnered with American Enterprise Institute, the Beeck Center for Social Impact + Innovation at Georgetown University and New America to release a series of memos to help states make quick, meaningful progress in building technical capacity while avoiding past pitfalls.
This quarterly research update aims to highlight key learnings related to improving unemployment insurance (UI) systems in the areas of equity, timeliness, and fraud, and monitor for model UI legislation and policy related specifically to technology. Subscribe to receive future editions.