A report outlining human-centered design strategies to help states implement new federal Medicaid work requirements in ways that minimize coverage loss and administrative burden
A comprehensive resource guide providing an overview of mobile driver’s licenses (mDLs) in the United States, including their implementation status, technical standards, and key privacy and accessibility considerations.
This document provides a template for SNAP agencies to use to communicate how they can meet able-bodied adults without dependents (ABAWD) work requirements.
American Public Human Services Association (APHSA)
A guidance resource for state and local governments outlining first-step actions to prepare for compliance with the new web and mobile accessibility rule under Americans with Disabilities Act (ADA).
A national survey of low-wage workers showing that administrative burdens in SNAP and Medicaid are common and strongly linked to food hardship, healthcare hardship, and chronic illness.
A curated toolkit of plain-language writing resources, training, and guidance aimed at helping government and public-service staff create accessible, easily understood communications.
A blog post outlining key strategies states can use to lower SNAP payment error rates, a priority given new fiscal penalties tied to error rates under recent federal law.
