Intended Audience: State/Provincial Government: Agency
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Digitizing Policy + Rules as Code Rules as Code Frameworks and Tools
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
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Change Management Procurement Transformation in Syracuse: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with API Director Nicolas Diaz Amigo, GPL Fellow Mia Capone, and OMB Director Timothy Rudd to learn more about the City of Syracuse's multi-year procurement transformation initiative.
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Human-Centered Design Gathering feedback with customer panels
To improve the .gov registrar, 18F and CISA created customer panels to gather feedback, opinions, and suggestions. Using a customer-centric approached enabled 18F and CISA to identify areas for improvement, build a product roadmap, and establish relationships with users.
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Automation + AI A Snapshot of Artificial Intelligence Procurement Challenges
Artificial intelligence promises exciting new opportunities for the government to make policy, deliver services and engage with residents. But government procurement practices need to adapt if we are to ensure that rapidly-evolving AI tools meet intended purposes, avoid bias, and minimize risks to people, organizations, and communities. This report lays out five distinct challenges related to procuring AI in government.
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Human-Centered Design Standardizing and Digitizing Government Forms in Canada: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with GC Forms’ Senior Product Manager Stevie-Ray Talbot and Acting Head Ioana Contu to learn more about the team's approach to building GC Forms.
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Human-Centered Design Hiring Spotlight: Maryland Family and Medical Leave Insurance
The Digital Service Network (DSN) recently sat down with the Maryland Family and Medical Leave Insurance (FAMLI) team to learn more about an exciting role they’re hiring for.
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Communications How we’re building GC Forms: Our 4 accessible approaches
Blogpost from the GC Forms product team sharing thoughts and tips on the team’s 4 approaches to building in accessibility from the start
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Engineering + Software Development GC Forms GitHub Repository
Repository for the web application for the GC Forms platform product
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Product Management How to Make Your First GC Form
A short 5 minute demo on how to use GC Forms
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Talent + Hiring Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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Human-Centered Design How GC Forms can help collect data for public services
Case study Natural and Non-prescription Health Products Directorate (NNHPD) at Health Canada's experience using GC Forms.
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Management GC Forms Category Templates
GC Forms' form templates