Intended Audience: State/Provincial Government: Agency
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The Effects of the 2021 Child Tax Credit on Housing Affordability and the Living Arrangements of Families With Low Incomes
This study examines how the 2021 expansion of the Child Tax Credit (CTC) influenced housing affordability and living arrangements for low-income families.
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Strategies to Support Young People’s Access to Public Benefits
This Urban Institute report identifies strategies to improve young people’s access to public benefits through targeted outreach, benefit navigation, cross-organizational partnerships, and streamlined eligibility processes.
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Creating a Hiring Question Bank for Digital Service Teams
Event recap from DSN Webinar: Digital Service Team Hiring Insights and Question Bank
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Pennsylvania Executive Order 2023-08 – Bolstering Service Delivery Through a Digital Experience Strategy
Executive Order issued by Pennsylvania Governor Josh Shapiro bolstering service delivery through the creation of a digital experience strategy
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Usability testing kit
A collection of guidelines and templates to help you check the usability of election materials
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Communications Design Fellow
This is a job description for the role of Communications Design Fellow from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
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Human-Centered Design Specialist
Your role as a Digital Service Expert will be a focus on Human-Centered Design. This role is best for someone with experience in both user experience and service design.
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Head of Product Management
This is a job description for the role of Head of Product Management from the Canadian Digital Service (CDS).
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Potential and Progress for Benefits Eligibility: A Recap of Rules as Code Demo Day
Building on our February 2022 report Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net, the Beeck Center’s Digital Benefits Network (DBN) recently held a convening to share progress and potential in digitizing benefits eligibility and to begin addressing how a national approach could be started.
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3 Ways to Get Benefits to the Families that Need Them
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
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Learning from Young Adults to Improve Public Benefits for All
This report explores how public benefit systems can better support young adults by addressing the barriers they face in accessing and maintaining vital services like SNAP, Medicaid, and WIC.
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Working with the Data You Already Have to Improve Benefits Delivery
This article demonstrates how states can improve public benefits delivery by leveraging existing data systems, even with limited data maturity.