Intended Audience: State/Provincial Government: Agency
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Director of Platform
This is a job description for the role of Director of Platform from the Canadian Digital Service (CDS).
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Cloud Consulting Technical Lead
This is a job description for the role of Cloud Consulting Technical Lead from the 18F.
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Design Director – Supervisory IT Specialist
This is a job description for the role of Design Director - Supervisory IT Specialist from the 18F.
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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NYC HOME-STAT Client Journey Map
This overview journey map of street homeless outreach reflects the complexity of the service journey from first contact on street to placement in permanent housing.
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Case Study for the Child Welfare Study to Enhance Equity with Data (CW-SEED): Michigan
This case study examines how Michigan’s Department of Health and Human Services uses data practices to advance racial equity in child welfare through identity-informed data collection and anonymous decision-making.
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Investigating the Structures and Budgets of Digital Service Teams
Presentation covering the findings of a research study analyzing the structural and budgetary layout of of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels.
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Procurement Transformation in Syracuse: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with API Director Nicolas Diaz Amigo, GPL Fellow Mia Capone, and OMB Director Timothy Rudd to learn more about the City of Syracuse's multi-year procurement transformation initiative.
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Toward Sound, Explicit Theories of Change for Digital Service Teams
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
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Senior Advisor
This is a job description for the role of Senior Advisor from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
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Working Together – A Roadmap to Human Services System Alignment for Young Families
APHSA established a working group to identify strengths, barriers, and opportunities for better system alignment in human services for young parents and children, leading to the development of a roadmap to support meaningful systems-level changes.
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Digital Identity Community of Practice 2025 Q2 Meeting: Client Support Models in Digital Identity
The Digital Benefits Network's second Digital Identity Community of Practice quarterly call centered exploring client support models in digital identity and an update on the Balance ID project.