This FormFest profile highlights Rachael Zuppke and Molly Graham’s work to redesign Michigan’s civil court forms using human-centered design, making them more accessible for people who must represent themselves in critical cases like eviction, family law, and guardianship.
This toolkit provides links to a multitude of resources to help health and human services leaders evaluate and intentionally design programs to meet the unique needs of young families.
American Public Human Services Association (APHSA)
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you conduct a successful usability test, from coordinating with participants to analyzing your findings.
Are you experienced in design, development, and configuration of systems? The Governor's Office of Administration is seeking Informational Technology Executive 3 to join our team in the Digital Experience PA team. This is your chance to work with a wide range of technologies supporting the commonwealth digital experience objectives. Apply today!
A report that reviews what has been learned from guaranteed income pilot projects in Massachusetts and situates those findings within the broader national evidence base.
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
