This study found that using state-specific names for Medicaid programs increased confusion and reduced both positive and negative opinions about the program.
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
Presentation covering the findings of a research study analyzing the structural and budgetary layout of of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels.
This session from FormFest 2024 features Arizona’s form improvement capacity building initiative and Massachusetts’ form improvements that were a result of the Delivering a Digital-First Public Experience act.
This article describes the necessity of building an inclusive research environment that empowers participants, as well as techniques for creating such environments in both in-person and remote capacities.
This video shows you how to get started with using Generative AI tools, including Bard, Bing, and ChatGPT, in your work as public sector professionals.
This blog explains how the Rural Health Transformation Program—established under H.R. 1—will channel $50 billion over five years to states to support rural health care, and outlines how states can apply, qualify, and deploy funds strategically.
Association of State and Territorial Health Offices (ASTHO)
This report details the use of the historic investment of $1 billion in funding from the American Rescue Plan Act (ARPA) to the Department of Labor and state unemployment (UI) agencies to modernize state UI programs.
This section of the Building Resilience plan outlines strategies to improve the long-term solvency and sustainability of state unemployment insurance (UI) trust funds through better funding practices and legislative reform.
