Intended Audience: Federal/National Government: Agency
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Ad Hoc Modular Contracting Guide
A toolkit discussing modular contracting.
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18F Engineering Hiring Guide
This guide covers the engineering selection process, from resume review to turning over a candidate to HR for an offer.
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Low-Code/No-Code Tools: Implementation and Insights from the Field
An overview on how U.S. Digital Response has used low-code/no-code tools internally as well as with our government partners
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Digital Service Team Mapping
A living dataset housing information related to various digital service teams.
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Logging In and Providing Proof: A Guide to U.S. Government Actions on Digital Identity
This guide provides a detailed overview summarizing the many initiatives and activities from Congress, the White House, federal agencies, and coalitions which may impact the digital identity landscape in the United States, including at state, local, Tribal, and territorial levels.
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The Ad Hoc Product Field Guide
This field guide is written for digital services and technology leaders working in government agencies at the federal, state, or local level. It’s meant to highlight the power of product thinking to government digital services. With this guide, agencies can start moving from a project management mindset to a product-based approach to delivering services.
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Retooling Find Local Help Using Human-centered Design
When people hit the moment in the HealthCare.gov sign-up process where they need in-person help, they’re likely frustrated and at risk of abandoning the process altogether. To help, Ad Hoc designers on the Centers for Medicare & Medicaid Services (CMS) Find Local Help team extensively researched user pain points and used human-centered design to create a tool that respects the stress users may experience and delivers the information they need as quickly and simply as possible.
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18F User Experience Design Guide
The 18F User Experience Guide covers approaches to research and design.
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Usability testing kit
A collection of guidelines and templates to help you check the usability of election materials
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Digital.gov User Testing and Research News and Events Feed
A collection of updates, news, and events on user testing and research from Digital.gov.
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Digital.gov Research Resources
Resources from Digital.gov on research