Intended Audience: County Government: Legislative Branch
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Digital Service Network: PUBA 731: Human Resources Management – Structures and Budgets of Digital Service Teams
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
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Investigating the Structures and Budgets of Digital Service Teams
Presentation covering the findings of a research study analyzing the structural and budgetary layout of of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels.
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Digital Public Benefits: Outlook 2025 at BenCon 2024
A panel of non-profit leaders discuss the future of digital public benefits, highlighting potential challenges and opportunities for 2025.
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The Product Model in Government
The article suggests that applying a product model to government agencies can enhance service effectiveness and public impact.
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The Employment Effects of a Guaranteed Income: Experimental Evidence from Two U.S. States
This study explores the causal impacts of income on a rich array of employment outcomes, leveraging an experiment in which 1,000 low-income individuals were randomized into receiving $1,000 per month unconditionally for three years, with a control group of 2,000 participants receiving $50/month.
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Mixed-Status Families and Immigrant Families with Children Continued Avoiding Safety Net Programs in 2023
Despite Biden administration reversals to prior policies, Urban Institute data from 2023 shows that many immigrant families, especially those with children or mixed status, continue to avoid benefits amid ongoing economic challenges.
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Cutting Child Poverty in Half and More: Pandemic-Era Lessons From Child and Family Advocates and Organizers
This paper discusses the country’s chronic underinvestment in children and resulting outcomes, including new data on poverty rates among young children, is inextricable from the prospects of young children; and the remarkably comprehensive pandemic-era response policies, including which changes contributed most to reducing child poverty.
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“Find People Where They Are”: Four Experts on the Value of Person-Centered Practices in Benefits Design and Delivery
This blog explores the rise of person-centered insights in policymaking, featuring an overview of its benefits and expert interviews highlighting its crucial role in effectively delivering public benefits and human services.
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Digital Inclusion in Montgomery County Public Libraries: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with three staff members from the Digital Transformation Team in Montgomery County Public LIbraries—Maddie Schellhardt, Raymond Bryson, and Emily Lamancusa, to learn more about the county's efforts to advance digital service delivery and inclusion
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Laying New Foundations: An Anti-Racist Framework for Reimagining Medicaid, CHIP, TANF, & CCDF
This report puts forth a visionary framework with principles for anti-racist policymaking, focusing on Medicaid, CHIP, TANF, and CCDF.
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What is Digital Identity?
In this updated primer, the DBN introduces the concept of digital identity, and provides brief snapshots of digital identity-related developments internationally and in the U.S.
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Digital Identity in Public Benefits
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.