Intended Audience: County Government: Legislative Branch
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Working Together – A Roadmap to Human Services System Alignment for Young Families
APHSA established a working group to identify strengths, barriers, and opportunities for better system alignment in human services for young parents and children, leading to the development of a roadmap to support meaningful systems-level changes.
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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What Makes a Good AI Benchmark?
This brief presents a novel assessment framework for evaluating the quality of AI benchmarks and scores 24 benchmarks against the framework.
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What is Digital Identity?
In this updated primer, the DBN introduces the concept of digital identity, and provides brief snapshots of digital identity-related developments internationally and in the U.S.
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What is a (Digital) Identity Wallet? A Systematic Literature Review
The report examines how current remote identity proofing methods can create barriers to Medicaid enrollment and suggests improvements to ensure equitable access for all applicants.
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The Product Model in Government
The article suggests that applying a product model to government agencies can enhance service effectiveness and public impact.
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The Opportunity Project for Cities (TOPC) Resource Library
The Opportunity Project for Cities (TOPC) created a library filled with resources to help municipalities address local challenges with digital tools.
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The Integral Pillars for Digital Benefits Delivery: Access, Security, and Accuracy at BenCon 2024
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
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The How We Need Now: A Capacity Agenda for 2025
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.
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The Equitable Tech Horizon in Digital Benefits Panel
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
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The Employment Effects of a Guaranteed Income: Experimental Evidence from Two U.S. States
This study explores the causal impacts of income on a rich array of employment outcomes, leveraging an experiment in which 1,000 low-income individuals were randomized into receiving $1,000 per month unconditionally for three years, with a control group of 2,000 participants receiving $50/month.
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The Effect of Means-Tested Transfers on Work: Evidence from Quasi-Randomly Assigned SNAP Caseworkers
A recent study challenges the common belief that income support programs like SNAP reduce employment, finding that for individuals with a work history, receiving SNAP benefits can actually increase long-term employment.