This blog explores the rise of person-centered insights in policymaking, featuring an overview of its benefits and expert interviews highlighting its crucial role in effectively delivering public benefits and human services.
This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
A toolkit that outlines seven practical steps for government agencies to build or strengthen a communications program aligned with audience needs and organizational goals.
This reporting explores how algorithms used to screen prospective tenants, including those waiting for public housing, can block renters from housing based on faulty information.
This factsheet outlines the Administration for Children and Families’ (ACF) 2024 initiatives to promote health equity across its programs by embedding equity into funding, service delivery, and community engagement.
U.S. Department of Health and Human Services (HHS)
This memo provides information to child and family service agencies on improving support for intersex children, adolescents, and their families through affirming practices, resources, and partnerships.
U.S. Department of Health and Human Services (HHS)
These recommendations outline privacy-focused guidelines for states adopting digital IDs, emphasizing protections against surveillance, ensuring equitable access, and maintaining control over personal data.
This study describes the potential of human-centered design principles to identify burdens, reducing the effects of what we label as administrative checkpoints.
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.
This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
