Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
In this panel conversation from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead," representatives from industry and government discuss priorities for authentication and identity management.
The Digital Service Network (DSN) spoke with three staff members from the Digital Transformation Team in Montgomery County Public LIbraries—Maddie Schellhardt, Raymond Bryson, and Emily Lamancusa, to learn more about the county's efforts to advance digital service delivery and inclusion
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provide new insights into people’s experiences with digital identity processes and technology in public benefits. This report details the project’s findings, directly highlighting the voices of beneficiaries through videos and photos.
This landscape analysis examines data, design, technology, and innovation-enabled approaches that make it easier for eligible people to enroll in, and receive, federally-funded social safety net benefits, with a focus on the earliest adaptations during the COVID-19 pandemic.
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.
AI resources for public professionals on responsible AI use, including a course showcasing real-world applications of generative AI in public sector organizations.
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
