AI resources for public professionals on responsible AI use, including a course showcasing real-world applications of generative AI in public sector organizations.
This course is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems.
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
This example examines Miami-Dade County's initiative to streamline digital applications for LIHEAP, aiming to improve accessibility and efficiency for residents seeking energy assistance.
This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
A guidance resource for state and local governments outlining first-step actions to prepare for compliance with the new web and mobile accessibility rule under Americans with Disabilities Act (ADA).
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.
A case study that reflects on the design, implementation, and early outcomes of a local child care wage boost pilot aimed at improving job quality and retention in the child care workforce.
This bill authorizes the U.S. Digital Service to make a grant to a state, Indian tribe, or local government to establish or support a team of relevant experts dedicated to modernizing the delivery of government services to the public through information technology. A state, tribe, or local government may receive up to two such grants.
