Example Human-Centered Design User Experience + Product (UX)

Iowa Child Care Search User Guide

This user guide provides step-by-step instructions for families in Iowa to find licensed child care providers online based on location, schedule, and program preferences.

Published Year: 2024

Developed by the Iowa Department of Health and Human Services and Child Care Resource & Referral, this guide explains how to use the Child Care Search platform to locate child care options near an address or along a daily commute.

It walks users through a Guided Search tool with customizable filters—such as care hours, provider type, Child Care Assistance (CCA) status, and Iowa Quality for Kids (IQ4K®) participation. The guide also details how to interpret search results, navigate the map, add favorites, and compare providers, empowering families to make informed decisions about their child care options.

Iowa Child Care Search One-Pager

This one-pager introduces Iowa’s Child Care Search tool, a family-friendly application that helps users find real-time child care vacancies based on their commute, preferences, and provider offerings.