This is a job description for the role of Copywriter from the City of Austin.
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A collaborative resource document detailing the civic tech support offerings, state and local government resources, and civic tech organizational support.
Sheev Davé, Product Manager at Notify.gov (GSA), provides an overview of what makes an effective multilingual translation through the principles of designing tools that have the ability to have conversations, meeting communities where they are, use of plain language and prioritize tricky topics, key life events and using trusted delivery sources.
Cathay Beil, GSA, provides an overview of the importance of measuring program performance and outlines best practices.