This case study series highlights innovative state strategies to improve data coordination between SNAP and Medicaid agencies and increase access for eligible people.
The team explored the performance of various AI chatbots and LLMs in supporting the adoption of Rules as Code for SNAP and Medicaid policies using policy data from Georgia and Oklahoma.
The team developed an application to simplify Medicaid and CHIP applications through LLM APIs while addressing limitations such as hallucinations and outdated information by implementing a selective input process for clean and current data.
The article examines the effects of Arkansas’s Medicaid work requirements, finding substantial coverage losses and no significant increase in employment, compounded by widespread confusion among beneficiaries about the policy.
This report outlines strategies states can adopt to improve access to SNAP, Medicaid, and WIC programs by leveraging policy options, data coordination, and streamlined service delivery.
This report examines how recent federal spending cuts and policy changes are shifting costs onto county governments, potentially burdening local budgets and services.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Arizona's integrated online application that includes SNAP and Medicaid.
This report summarizes insights from interviews with seven states on how they are adapting integrated eligibility and enrollment (IEE) systems in response to sweeping federal changes to SNAP and Medicaid under H.R. 1.
A technical guide that outlines policy and system design strategies states can use to reduce procedural terminations when implementing Medicaid work reporting requirements.
This report provides human-centered design templates and implementation guidance to help states integrate Medicaid work requirement questions into benefits applications while minimizing administrative burden and coverage loss.
This visualized report is a first first-of-its-kind view of the state of benefits applications across the nation from a client perspective, including information on application availability online, combined benefit applications, application completion times, as well as login and identity proofing requirements.