Resource Human-Centered Design User Research

Why human-centered testing is crucial to building government software

This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.

Organization: Nava Public Benefit Corporation
Authors: Ali Glenesk, JC Quirin
Published Year: 2022
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This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.

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