Resource Management

Data Literacy Within State Government: Building a Knowledgeable Workforce That Knows How to Use Data for Better Decisions

The National Association of State Chief Information Officers (NASCIO) convened a panel of state chief data officers who shared their approaches and experiences with data literacy. The panel provides recommendations for establishing a state-level data literacy program, ensuring that employees understand how to use data effectively for better decision-making.

The 2023 State CIO Survey, conducted by the National Association of State Chief Information Officers (NASCIO), found that 84% of state employees responded no to having formal data literacy/proficiency program. In light of the survey result, NASCIO convened a panel of state chief data officers who shared their approaches and experiences with data literacy. Data literacy is a critical capability for state employees, especially as generative artificial intelligence (GenAI) gains prominence. The panel provides recommendations for establishing a state-level data literacy program, ensuring that employees understand how to use data effectively for better decision-making.