Resource Automation + AI Generative AI

Impact of generative artificial intelligence on the Washington state workforce

Prepared by the Washington State Office of Financial Management’s State Human Resources Division under Executive Order No. 24-01, this report examines the potential effects of GenAI on state employees across sectors including education, IT, and law enforcement.

Published Year: 2024

It identifies both positive opportunities—such as efficiency gains, accessibility improvements, and skill development—and significant concerns about job displacement, bias, burnout, and data privacy. The report concludes with recommendations for workforce planning, change management, ethical safeguards, and training to ensure an equitable and human-centered approach to integrating GenAI into state operations.