This is a job description for the role of Head of Operations and Procurement from the Commonwealth of Pennsylvania.
The Commonwealth of Pennsylvania job description for Head of Operations and Procurement to help lead Pennsylvania’s newly created Commonwealth’s Office of Digital Experience Pennsylvania (CODE PA).
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New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
This is a job description for the role of Chief Customer Experience Officer (CXO) from New York State.
At the April 2024 in-person Chief Digital Service Officer (CDSO) convening, the DSN hosted a conversation about building teams that last and focused on three key steps – hiring, retaining talent, and upskilling.