User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
This page includes guidelines for City of Boston employees on how to execute a UX project. Employees across the City can access guidelines, templates, and tools for User Experience projects to help answer common questions like:
- How do I reach out to a representative sample of residents?
- What kind of questions should I ask during usability testing?
- How do I synthesize what I’ve learned?
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