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Unemployment Insurance IT Modernization Grant Projects: Phase 1 Summary Report

This report summarizes findings and observations on the implementation of Phase 1 of the U.S. Department of Labor’s Open UI Initiative, highlighting effective strategies, challenges, opportunities, and recommendations for supporting states’ UI modernization efforts.

Author: Aaron Snow
Published Year: 2024

As the Beeck Center continues to support the National Association of State Workforce Agencies’ Unemployment Insurance Information Technology Support Center (UI ITSC) in implementing the first phase (Phase 1) of the U.S. Department of Labor’s Open UI Initiative (the Initiative), this report summarizes our findings and observations including effective strategies in state UI system modernizations, challenges reported by state UI program teams, areas of opportunity for helping states meet UI modernization goals, and recommendations for supporting states’ UI modernization efforts.