Human-Centered Design 18F Methods: Decide The Decide Methods help you derive insights from the information gathered during the Discovery phase. You’ll validate initial assumptions, develop a deeper understanding of workflows and processes, and develop design hypotheses. U.S. General Services Administration (GSA)
Human-Centered Design How to create a service blueprinting facilitation guide A toolkit for creating a dynamic service blueprint that can be modified or expanded upon to fit an organization's needs. Nava Public Benefit Corporation2019
Human-Centered Design User Experience Playbook A guide for State of Colorado employees to integrate human-centered activities and results into web services. Colorado Governor's Office of Information Technology (OIT)2024
