Topic: Service Design
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Human-Centered Design 
Case study: Designing trauma-informed services
This case study is about a project in the City of Philadelphia with the Office of Homeless Services (OHS) from January 2018 to September 2019.
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Talent + Hiring 
Service Design Manager
This is a job description for the role of Service Design Manager from the State of Connecticut.
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Talent + Hiring 
Service Designer
This is a job description for the role of Service Designer from the State of Connecticut.
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Talent + Hiring Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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Talent + Hiring Managing Director – City Design Studio
Job description for the City of Tulsa, OK Managing Director - City Design Studio role
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User Research 
Civic Service Design Tools & Tactics
Website with various articles regarding civic service design tools and tactics, case studies, and other articles.
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Engineering + Software Development 
Vermont: Piloting A Document Uploader For Benefit Eligibility
Nava built flexible and reusable software and design components to make it easier for Vermonters to access their benefits. These components support Vermont’s long-term vision of integrating eligibility and enrollment processes for all of the state’s healthcare and financial benefit programs.
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Talent + Hiring Service Design Strategist
This is a job description for the role of Service Design Strategist from the City of Philadelphia Office of the Chief Administrator (CAO).
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Talent + Hiring Lab Leader
This is a job description for the role of Lab Leader from the Ontario Digital Service (ODS).
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Talent + Hiring Service Designer
This is a job description for the role of Service Designer from the City of Austin.
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Talent + Hiring 
Service Designer
This is a job description for the role of Service Designer from the Washington, D.C. Mayor's Office of Policy & Innovation.
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Talent + Hiring Service Design Researcher
This is a job description for the role of Service Design Researcher from the City of Toronto Customer Experience Transformation & Innovation.