This guiding framework supports thoughtful evaluation of how new digital technology-based proposals can affect the U.S. public sector, with a particular focus on their impacts on human rights, social and economic justice, and democratic values. It will benefit funders, procurement officers, and advocates evaluating proposed projects that are often framed as “tech for good,” “justice tech,” or public interest technologies.
The Administration for Children and Families’ Office of Family Assistance (OFA) worked with 18F to replace its legacy data reporting system through product management training, user research, and an assisted acquisition.
This report summarizes findings and observations on the implementation of Phase 1 of the U.S. Department of Labor’s Open UI Initiative, highlighting effective strategies, challenges, opportunities, and recommendations for supporting states’ UI modernization efforts.
Our work with Pennsylvania to implement user experience and user interface changes shows that innovation can be easier to implement than it might seem.
