Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Massachusetts' online application for Medicaid.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's online application for Medicaid.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Massachusetts' online application for Unemployment Insurance.
These recommendations outline privacy-focused guidelines for states adopting digital IDs, emphasizing protections against surveillance, ensuring equitable access, and maintaining control over personal data.
This introductory guide explains the core concepts of digital identity and how they apply to public benefits programs. This guide is the first part of a suite of voluntary resources from the BalanceID Project: Enabling Secure Access and Managing Risk in SNAP and Medicaid.
Digital IDs can improve convenience, but they risk surveillance, data misuse, and exclusion if not designed with privacy, security, and accessibility safeguards.
These guidelines provide technical requirements for federal agencies implementing digital identity services and are not intended to constrain the development or use of standards outside of this purpose. This guideline focuses on the enrollment and verification of an identity for use in digital authentication.
National Institute of Standards and Technology (NIST)
This post argues that for the types of large-scale, organized fraud attacks that many state benefits systems saw during the pandemic, solutions grounded in cybersecurity methods may be far more effective than creating or adopting automated systems.
The US General Services Administration announces that it is seeking a limited number of state and local government partners to take advantage of login.gov to administer their federally funded programs.
Remote identify proofing is the process federal agencies and other entities use to verify that the individuals who apply online for benefits and services are who they claim to be. If the applicant responds correctly to personal questions, their identity is considered to be verified. However, data stolen in recent breaches could be used fraudulently to respond to knowledge-based verification questions. Alternative methods are available that provide stronger security, but these methods may have limitations in cost, convenience, technological maturity, and they may not be viable for all segments of the public.
