Initially created for and shared with staff at the Administration for Children and Families, this webinar provides an introduction to Universal Design, covering plain language, accessibility, user research, and Agile development.
A webinar presenting fresh data on how young adults aged 22 are faring in terms of poverty, employment, education, living arrangements, and access to public benefits.
This resource helps individuals with aligning their work with the needs of the communities they wish to serve, while reducing the likelihood of harms and risks those communities may face due to the development and deployment of AI technologies.
An event recap from one of FormFest 2024's closing main stage session featuring speakers from the City of Portland, Oregon and New York City, New York.
This session from FormFest 2024 featured the Department of Homeland Security and the United States Digital Service talking about their work to reduce form burdens for internal and external users.
Michigan's UIA director, Julia Dale, is leading the agency through transition by prioritizing lived experience, hope, grit, and values. Virginia's SNAP Program Manager, Michele Thomas, highlighted the success of Sun Bucks, a summer EBT child nutrition program that fed over 700,000 kids in its first year.
The user recruitment services resolution passed in Saint Paul, MN for a third year in a row in 2024. It allows for city funds to be used to compensate community members who participate in research.