Topic: Human-Centered Design
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User Research 
ReOps Tools
This is a community-based project focused on creating and maintaining a resource for researchers and research operations specialists that will empower people to find out not only what tools are being used, but also in which industry, by what size of teams, and where in the world.
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User Research 
User Testing for Community-Focused Design
Example of call for user experience participation from the City of St. Paul, Minnesota.
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User Research 
18F Methods Collection
A collection of tools to bring human-centered design into your project.
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Human-Centered Design 
Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Accessibility 
Usability Starter Kit
Here are some tools and templates to help you create better user experiences.
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Accessibility 
Usability testing kit
A collection of guidelines and templates to help you check the usability of election materials
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User Research 
7 Ways to Ignite User-Centered Design at Your Agency
Some tips for success when introducing user-centered design (UCD) to your organization.
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User Research 
Design Resource Tools
Use these activities, tools, and how-tos as a starting point — we hope you’ll hack them for whatever challenge you’re working on.
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User Research 
Digital.gov User Testing and Research News and Events Feed
A collection of updates, news, and events on user testing and research from Digital.gov.
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User Research 
Digital.gov Research Resources
Resources from Digital.gov on research
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User Research 
Tips for capturing the best data from user interviews
In this blog post, we’ve detailed some of the steps we take to help capture the best data possible when conducting interviews. This post is intended as a guide for people who need to conduct user interviews and for people simply curious about how we work.
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User Research 
Civic Service Design Tools & Tactics
Website with various articles regarding civic service design tools and tactics, case studies, and other articles.