Topic: Human-Centered Design
-
Customer Experience Principles for Unemployment Insurance
The blog post sets up a foundational perspective on CX principles for the state UI agencies.
-
UX Designer
This is a job description for the role of UX Designer from the New York City Digital Services.
-
Usability Starter Kit
The DigitalGov Usability Starter Kit offers a comprehensive collection of tools and templates designed to assist in creating user-centered digital experiences.
-
Lab Leader
This is a job description for the role of Lab Leader from the Ontario Digital Service (ODS).
-
City of Syracuse Procurement Transformation Process Mapping
City of Syracuse's iterative procurement lifecycle process mapping
-
UX Interaction Designer
This is a job description for the role of UX Interaction Designer from the State of California.
-
Design Lab Director
This is a job description for the role of Design Lab Director from the New York City Digital Services.
-
Design Director – Supervisory IT Specialist
This is a job description for the role of Design Director - Supervisory IT Specialist from the 18F.
-
Senior Research Designer
This is a job description for the role of Senior Research Designer from the City of Philadelphia Office of the Chief Administrator (CAO).
-
FormFest 2024 Recap: Scaling Form Improvements in State Government
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the State of Arizona and Massachusetts.
-
A Full-On Form Frenzy: A FormFest 2024 Profile
A profile on FormFest speakers Alan Holcomb and John Ownes, featuring stories about their motivations for working on public sector form innovation.
-
Head of User Experience
This is a job description for the role of Head of User Experience from the Commonwealth of Pennsylvania.