Takeaways from a workshop focusing on applying human-centered design to government artificial intelligence (AI) projects, led by Elham Ali, Researcher from the Beeck Center for Social Impact and Innovation.
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the Canadian Digital Service and the National Head Start Association.
With the extension and expansion of P-EBT during COVID and the Food and Nutrition Service releasing new guidance, states have an opportunity to effectively deliver essential resources to children and families. Code for America built this toolkit of resources to share recommendations and promising practices around the implementation of P-EBT and to support state agencies and partners tasked with the development of P-EBT programs.
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
Code for America initially introduced the concept of Delivery-Driven Government in 2018. This article refreshes its original principles and expands on what the organization has learned to make its concepts clearer.
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.
Digital service (DS) teams across the public sector are working to improve how services are delivered to residents. These teams exist at all levels of government and are iteratively using data, technology, and human-centered design to reframe how residents interact with government.
Human-centered design is a problem-solving method that puts people at the center of the problem and aims to design solutions that address the needs of the people. Embracing such design methods in government is imperative to finding solutions that work for the people.
