Topic: Forms
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FormFest 2024 Recap: Local Government Form Improvements
An event recap from one of FormFest 2024's breakout sessions featuring speakers from South Bend Indiana and others working on creating accessible legal forms.
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Form Accessibility Improvements
This session from FormFest 2024 focuses on accessibility, featuring British Columbia’s work to improve legal form usability and tips from the Wisconsin Department of Public Instruction on making forms more accessible overall.
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Welcome to FormFest
This mainstage session from FormFest 2024 included conversations about form design, accessibility, user experience, and data collection to show how good forms can build trust and confidence in government.
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Scaling Form Improvements in State Government
This session from FormFest 2024 features Arizona’s form improvement capacity building initiative and Massachusetts’ form improvements that were a result of the Delivering a Digital-First Public Experience act.
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Less Jargon, More Compassion: A FormFest 2024 Profile
A profile on FormFest speakers Sarah Rodriguez, Emily Lippolis, and Verenice Ramirez, featuring stories about their motivations for working on public sector form innovation.
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Improving Service in Portland and New York: A FormFest 2024 Profile
A profile on FormFest speakers Greg Clapp, Josh Gregor, Sophia Tareen, Sourabh Chakraborty, featuring stories about their motivations for working on public sector form innovation.
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How IRS Direct File Demystified Tax Forms and Built Trust
This mainstage session from FormFest 2024 featured behind-the-scenes stories about the IRS’ work to turn tax forms from static PDFs into a user friendly digital experience.
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FormFest 2024 Recap: Forms Coast to Coast
An event recap from one of FormFest 2024's closing main stage session featuring speakers from the City of Portland, Oregon and New York City, New York.
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Local Government Form Improvements
This session from FormFest 2024 featured the work in Austin, Texas on criminal justice forms, and the South Bend, Indiana Animal Resource Center’s efforts to redevelop their animal adoption forms.
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FormFest 2024 Recap: How IRS Direct File Demystified Tax Forms and Built Trust
An event recap from one of FormFest 2024's mainstage sessions featuring speakers from the Internal Revenue Service (IRS).
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International Work on Human Centered Form Design
This session from FormFest 2024 focused on human centered form improvements from the City of Reykjavik and the German Digital Service’s form simplification project.
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Empathy and Compassion as Guiding Principles in the Colorado Behavioral Health Administration’s Form Redesign
This FormFest profile highlights how the Colorado Behavioral Health Administration redesigned its complaint submission form using empathy, human-centered design, and trauma-informed research methods to make the process more accessible, compassionate, and secure for all users.