This resource provides examples and practical guides that explain how to use existing regulations and data sharing agreements to transfer client information or eligibility status between benefit programs.
“Interoperability” refers to systems’ ability to interact with each other to share data so that a customer is connected with as many benefits as possible in an efficient way. The Affordable Care Act (ACA) was originally intended to be interoperable, but this has not occurred yet. Promoting interoperability in the ACA is imperative, as it would help alleviate food insecurity through automatic benefits enrollment.
This data playbook created by the California Health and Human services agencies discusses five plays designed to help Departments utilize data to inform program and policy development.
California Health and Human Services Agency (Cal HHS)
Accessing safety net benefits can involve complicated and duplicative processes that create barriers to access. Using cross-enrollment strategies can minimize the difficulties community members face in getting access to life-saving resources.
This report provides a comprehensive analysis of administrative burdens, offering strategies to reduce unnecessary obstacles in public service delivery, with a focus on improving access to government services for underserved and marginalized populations.
A case study documenting how a modular API layer was built to support a state-level paid family and medical leave program, improving interoperability, scalability, and user experience.
This page reports on key metrics assessing how well federal websites are performing against standards for accessibility, mobile usability, search, feedback, design consistency, analytics, and security.
This presentation from Steph White, Cross Enrollment Coordinator at the Michigan Department of Health and Human Services offers an in-depth example on implementing cross enrollment with WIC and general tools for cross enrollment.
