Topic: Communications
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Talent + Hiring Digital Director (Content Director)
The Governor's Office of Administration is seeking a digital director 2 to join our growing and innovative Commonwealth Office of Digital Experience PA team! This is your chance to work with a wide range of technologies for an organization that works for the common good of Pennsylvanians. If you are detail-oriented, have excellent communication skills, and want a career serving the public, we want to talk to you!
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Communications FCC Training on Public Benefits Texting
Federal Communications Commission present on how state and local agencies can legally use SMS messaging to engage with public benefits applicants and recipients, including compliance with the Telephone Consumer Protection Act (TCPA).
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Communications DA 23-62: FCC Declaratory Ruling on Telephone Consumer Protection Act of 1991 for Medicaid
Ruling from the FCC granting the U.S. Department of Health and Human Services (HHS) to confirm that federal and state governmental agencies working in conjunction with local governments, governmental contractors, and managed care entities acting under contract with state governments may, under certain circumstances, make autodialed and prerecorded or artificial voice calls or send autodialed text messages to raise awareness of the eligibility and enrollment requirements for these governmental health care programs without violating the Telephone Consumer Protection Act (TCPA).
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Accessibility Hennepin County Writing Guide
Hennepin County's (MN) writing guide for County employees.
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Communications Unemployment Insurance Email Template Kit v1.0
This kit contains a collection of styles, components, and building blocks to quickly create action-forward emails for Unemployment Insurance programs within the U.S.
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Human-Centered Design Accessible Numbers
Use the accessible numbers project to design services for people who need help with numbers.
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Management Employee Highlight from the City of Boston
Employee highlight of Allen Young from the City of Boston's Public Works Department.
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Management Communications Announcing the City of Boston Visa Sponsorship Pilot Program
Communications sent to City of Boston employees announce the City's new Visa Sponsorship Pilot Program.
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Communications City of Boston Paid Parental Leave Guide
Example Paid Parental Leave Guide from the City of Boston
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Communications City of Boston MBTA Passport Program Infographic
Infographic to publicize City of Boston Massachusetts Bay Transportation Authority's (MBTA) Passport Program
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Management Toward Sound, Explicit Theories of Change for Digital Service Teams
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
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User Research The UI Lexicon Project
To better understand the problem and find potential solutions, the U.S. Department of Labor conducted an exploratory UI Lexicon research project.