The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
When COVID-19 hit, the State of New Jersey recognized the need to both receive data on the spread of the disease from the public and provide information to them on how to mitigate it.
Initially created to inform federal staff at the U.S. Department of Health and Human Services, this tip sheet highlights the importance of using equitable communication and includes tips, guiding questions, and additional resources.
Office of the Assistant Secretary for Planning and Evaluation (ASPE)
The Digital Service Network (DSN) spoke with two staff members from the Digital Office—Director of Digital Strategy Amy Kirtay and Team Lead Annie Goodwin, to learn more about the Government of British Columbia's Digital Code of Practice.
This presentation from Steph White, Cross Enrollment Coordinator at the Michigan Department of Health and Human Services offers an in-depth example on implementing cross enrollment with WIC and general tools for cross enrollment.
The Digital Services Network (DSN) spoke with the director of OOI’s Business Experience Initiative, E.J. Kalafarski, the director of Business Experience for the State, Jessica Lax, and product manager, Joe DeLaTorre, to learn about Business.NJ.gov’s live chat feature.
